Data Processing Addendum (DPA)
This DPA forms part of the agreement between you and Unora Group when we process personal data on your behalf.
1. Subject Matter
The subject matter of processing is the provision of the services described on our website and applicable order forms.
2. Roles
You are the data controller and Unora Group is the data processor with respect to customer personal data processed under this DPA.
3. Processing Instructions
We will process personal data only on your documented instructions, unless required otherwise by applicable law.
4. Confidentiality
We ensure personnel authorized to process personal data are bound by confidentiality obligations.
5. Security
We implement appropriate technical and organizational measures as outlined in our Security policy.
6. Subprocessors
We may use subprocessors subject to contractual obligations and appropriate safeguards. See Subprocessors.
7. Data Subject Requests
We will assist you in responding to data subject requests as required by applicable laws, to the extent reasonably possible.
8. International Transfers
Transfers of personal data will be subject to appropriate safeguards where required.
9. Return or Deletion
Upon termination of services, we will delete or return personal data, unless retention is required by law.
10. Audits
On reasonable notice and subject to confidentiality, we will make available information necessary to demonstrate compliance with this DPA.
Last updated: September 10, 2025